Our process is focused on delivering value to you at every stage, even before you decide to talk with us.
Our checklist gives you and us a clear snapshot of where your operations are right now, where you want to go, and what the gap is between those.
We review your checklist and review it with you to get an idea of how to bridge the gap between your current state and ideal state.
Visuals help clarify and communicate thinking, so we map your current process and future state, and create a project plan documenting how to create the ideal state.
Change is hard. We can help manage the transformation to ensure your employees are trained and ready to go on the new systems, that everything is set up appropriately, and that you get the results you want.
Projects can be contrasted with operations. A project is defined as an initiative with a definite beginning and end, and transformations are projects.
When you have achieved the transformation you are looking for and are equipped with the tools and recipes for success, we can move to an iterative, operations-focused approach to supporting you in creating value and managing change.
You can step out of the process after any milestone. If you want to take the diagnostic and strategy session, you can. If you want help with the process documentation and to manage that transformation yourself, we are happy to help you do that. If you want our help, to leverage our experience in implementing the necessary change within your organization, we are happy to provide that support. And if you want to continue having our dedicated help after, we can do that too.